Repair Service for Thermal Analysis Instruments

Diagnosis · Repair · Recommissioning

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We offer repair and restoration services for older PerkinElmer thermal analysis instruments that are no longer supported by the manufacturer. Our focus is on older PerkinElmer calorimeters for which no manufacturer service or spare parts supply is available.

Drawing on many years of experience with these instrument generations, we can carry out fault diagnosis, repair and recommissioning — extending the service life of proven instruments.

Scope of Services

Supported Instrument Generations

In particular older PerkinElmer DSC calorimeters as well as associated TGA and TMA systems that are no longer supported by the manufacturer.

Please note: Our repair service is expressly limited to older PerkinElmer thermal analysis instruments that are no longer under manufacturer support. For current instruments, please contact PerkinElmer directly.

Typical Fault Patterns

From years of hands-on experience with these instrument generations we know the most common failures in older PerkinElmer thermal analysis instruments. The table below provides an overview of typical symptoms, likely causes and the corresponding repair approach:

Area Symptom / Fault Typical Cause Repair Approach
Electronics Instrument does not start, no response on power-on Faulty power supply or main board (fuses, electrolytic capacitors, voltage regulators) Component-level repair (fuses, electrolytic capacitors, voltage regulators); board replacement if component repair is not feasible
Electronics Noisy signal, unstable baseline, drift Defective amplifier board, aged op-amps or resistors Component-level repair (op-amp replacement, resistor replacement); board replacement if required
Sensors Temperature reading incorrect, large deviation from calibration value Damaged or contaminated Pt resistance sensor (RTD), contact failure at sensor connections Sensor replacement using tested spare from stock
Measuring Head DSC measuring head provides no usable signal Damaged or corroded DSC sensor assembly (sample/reference side) Replacement of measuring head with refurbished exchange unit
Measuring Head Unstable temperature control, overshoot Incorrect PID parameters, degraded analogue control circuitry (capacitors, op-amps in control loop) or defective heating element Inspection of heating element; replacement of controller/heater board
Mechanics TGA balance arm sticks, does not zero correctly Contaminated or damaged balance mechanism (suspension, compensation coil), deposits in the balance chamber or damaged sample suspension wire Cleaning, readjustment or replacement of balance mechanism

Cost-Effective Repair with Refurbished Spare Parts

Since original spare parts for older PerkinElmer instruments are no longer supplied by the manufacturer, we rely on refurbished and tested used parts (Refurbished Parts). This approach enables repairs at a fraction of the cost of a new instrument and considerably extends the service life of proven instruments.

  Advantages of the Refurbished Approach

Our Spare Parts Inventory

ifa GmbH maintains a stock of spare parts for older PerkinElmer thermal analysis instruments. The inventory includes both new old-stock parts and refurbished, tested used components:

Electronics Boards Control boards, amplifier boards, power supply boards, interface boards — refurbished and tested
Sensors Pt resistance sensors (RTD) for DSC and TMA systems; thermocouples for TGA systems; temperature probes and sensor connections
Measuring Heads DSC sensor assemblies, measuring head components — inspected, cleaned and function-tested
Mechanical Parts Pan holders, sample platforms, guides, brackets and other structural components

Stock is limited and varies by availability. Please get in touch — we will be happy to check whether the required spare part is in stock.

Repair Process

  1. 1
    Submit an Enquiry with Fault Description

    Please describe the fault in as much detail as possible — symptoms, when the problem occurs, affected function, instrument type and serial number. Via our contact form or by e-mail.

  2. 2
    Assessment by ifa GmbH

    Based on your description, we assess whether a repair is technically feasible and economically viable, and inform you of the result.

  3. 3
    Rough Cost Estimate & Shipment

    You receive an initial cost estimate. If you wish to proceed, please ship the instrument in suitable packaging. Shipment is at the sender's cost and risk.

  4. 4
    Instrument Analysis & Detailed Repair Quote

    Upon receipt of the instrument, we carry out a detailed fault analysis. You receive a binding repair quote including labour and parts costs — repair only proceeds after your approval. If repair is technically not possible or economically not viable, you will receive a written diagnostic report; actual costs for diagnosis and return shipment will be charged.

  5. 5
    Repair & Functional Testing

    Typical turnaround after quote approval: approx. 2 weeks, or as individually agreed. Full functional testing and calibration using certified reference standards are carried out upon completion. A calibration report can be provided on request.

  6. 6
    Return Shipment & Warranty

    The repaired instrument is returned to you. All repair work carries a 12-month warranty.

Costs & Pricing

The repair price consists of two components:

Labour
Based on actual time
Fault diagnosis, repair, functional testing and documentation are charged based on actual time spent. An estimate is provided before work begins.
Spare Parts
Refurbished: ~30% of new part price
Refurbished and tested original parts at approx. 30 % of the new part price. New-old-stock parts available where stock permits.
  Warranty & Transparency All repair work carries a 12-month warranty. Repairs are carried out exclusively after your written approval of the binding quote — no hidden costs.